by Ryan Koch

Katherine Kerr, APR, the co-founder of Polaris Non-Profit Solutions, LLC, reprised her excellent crisis communications workshop from last year.

Walking participants through the steps of responding to crises, Katherine drew from her vast experience to provide real-world examples of crises that will eventually occur.  Although each crisis is unique, they will all follow similar patterns both in terms of preparation for them, and in terms of response to them.